A Research, Strategy, and Design Studio specializing in complex products

As your trusted UX compass, ThisWaay helps ambitious startups and rapidly scaling businesses unravel the User Experience (UX) maze.

We translate customer and business needs into clear pathways,
crafting practical experiences that drive growth and stoke user adoption.

Get in Touch
‘; This Waay Product Strategy & Design Studio

Companies we’ve supported

We build products that enable people to excel at their jobs. These featured companies operate in spaces such as fintech, medtech, IT, and transportation.

Why work with us

We like the challenging stuff

Experience with
mission-critical industries
Complex workflows are our wheelhouse
We love data and know how to successfully leverage AI
Who we serve

Technologists with their eye on the bottom line

We approach each project with the end result in mind, offering tailored guidance based on the unique needs of our clients. Our focus is on delivering outcomes that align with specific objectives and challenges.

Rapidly Scaling Companies

For teams aiming to attract investors or scale intentionally post-investment, our engagements are specifically tailored to provide feasible and actionable solutions that align with your budget.

Starts-ups

Premarket-fit companies looking to bring their vision to life and establish a solid UX foundation from the start.

Investors

Need to assess the UX maturity of a potential investment or portfolio company? Our expertise can help you gauge the level of effort required to strengthen their product design foundations.

Artifacts & Activities

Common deliverables
for our projects

Based on your specific needs, we may utilize a combination of deliverable types below. During our initial discovery conversation, we will identifying areas of opportunity and tailor our approach accordingly.

Research & Insights

Competitive Analysis
Stakeholder Interviews
Heuristic Evaluation
User Interviews
Personas
Concept Validation
Usability Testing

UX Design

User Workflows
Journey Maps
IA & Site Maps
Use Case Development
Screen Types
Wireframes
Hi-Fidelity Mockups
Component Libraries
Visual Design Direction
Dev Handoff Support

Our Work

Projects we are proud of

More samples and case studies can be found on the work page and ever more are available upon request

Vestige: Fleet Tracking

Actionable UX Foundations, UX Redesign, Development Execution Support

Next Glass: Beverage MGMT

Usability Testing & Market Research

Ecolane: Transportation Logistics

Actionable UX Foundations

Meet Kate

Lead designer and founder

Dedicated to developing scalable, high-quality solutions, Kate leverages over 15 years of experience as a product designer and strategist, specializing in transforming complex workflows into clear and actionable strategies.

Her journey began at Blackline, a fintech leader, where she was instrumental — from the initial investment through BlackLine’s subsequent IPO — to scaling the company’s UX maturity as its first in-house designer. Kate’s experience spans lead roles at Netflix, User Zoom, and Discovery Education. She founded This Waay in 2021 while partnering with PSG, a Boston-based private equity firm, where she served its growth-stage companies.

At This Waay, we pride ourselves on our growing network of partners that enhance our project support, while maintaining an agile and lean team led by Kate. We commit to projects that align with our expertise, ensuring full dedication. For services beyond our scope, we likely can refer a trusted partner; therefore, it’s always worthwhile to engage in a needs-finding conversation.

Testimonials

Testimonials

“Our collaboration with Kate proved to be extremely valuable. Her guidance equipped our team with the tools and knowledge necessary for evolving into a more mature design organization with a stronger voice within our company. Furthermore, the heuristic evaluation she conducted was both thorough and insightful. It not only amplified known issues but also highlighted areas for improvement that we had not previously considered. We are eager to implement these new tools and insights!”

Chrissy Bridge
UX Manager | MindBridge

“Working with Kate was a wonderful collaboration where form and function seamlessly merged, allowing creativity to blossom. Our collaboration achieved its objectives, maintained meticulous attention to detail, and ultimately delivered a product that significantly enhanced user productivity.”

Lucas Majewski
Director of Software Development | Vestige

“Thank you so much for the awesome support. You had a significant impact on the Dosespot product and strategy”

Julian Herbert
CPO Dosespot
Our Process

Relationship-based divergence and convergence

User
centered

We are committed to placing the user at the heart of our projects, offering numerous options throughout the discovery phase to identify user needs comprehensively. This approach guarantees that each solution we develop is fundamentally anchored in a profound understanding of and commitment to meeting user needs.

A partner to
development

We are advocates for fostering robust partnerships with development teams, engaging in close collaboration to evaluate the feasibility of our proposed solutions. This ensures that our innovations are not only cutting-edge but also technically feasible, ultimately leading to reduced build times.

Deliver solutions that
achieve business goals

Our focus is on delivering solutions that strike a perfect balance between meeting user requirements and achieving top-line business objectives. This harmonious blend of user-centric design and strategic business alignment is the cornerstone of our work, driving both user satisfaction and business success.

Contact Us

Looking forward to learning about your needs